MobileIron continues its transformation towards a SaaS company: Eliminates Perpetual Licensing

 

Effective July 1, 2020, MobileIron’s on-premise software will be available exclusively through subscription licenses. With this change, all MobileIron software and SaaS solutions, including both MobileIron Core and MobileIron Cloud, will be available only on a subscription basis.

We recommend that you refer to the frequently asked questions below before reaching out to your MobileIron sales executive.

 

Frequently asked questions (FAQ)

 

  • What are the key changes?

    • MobileIron is eliminating perpetual licensing for MobileIron’s on-premise software solutions effective July 1, 2020. i.e., MobileIron will no longer sell new perpetual licenses effective July 1, 2020
    • Effective July 1, 2020, MobileIron’s on-premise software will be available only under subscription licensing. MobileIron SaaS solutions will continue to be offered only on a subscription basis as well.
  • Who is this applicable to?

    • This affects only MobileIron customers currently with licenses for MobileIron’s on-premise software solutions.

     

  • Why are you eliminating perpetual pricing?

    • An overwhelming majority of our customers have indicated a preference for subscription as the primary licensing model because of its convenience, greater flexibility in purchasing, and better ROI.

     

  • What are the benefits of subscription licensing?

    There are several key benefits of our subscription pricing:

    • Easy to understand, procure and transact
    • Includes maintenance and support without the need to purchase a separate maintenance and support contract
    • Software updates are included with your subscription, helping you to always stay current with the latest capabilities and ahead of potential threats

     

  • I am currently on on-premises perpetual licensing, how am I affected?

    • If you do not intend to expand your user/device license and if you are under active maintenance contract, then you are unaffected.
    • If you do intend to expand your user/device licenses, you will be able to expand using on-premise MobileIron Core subscription licenses.

     

  • Can I add more users/devices under perpetual licensing?

    • Yes, until June 30th.
    • Starting July 1st, you can add more users/devices under subscription licensing only.

     

  • Can I expand my user/device seats on/after July 1, 2020?

    • Yes. Starting July 1, 2020, you can add user/devices under subscription licensing only.

     

  • Who should I contact to expand my users/device licenses?

    • As perpetual licensing for MobileIron’s on-premise software solutions will not be available starting on July 1, 2020, if you need to expand user/device count, please reach out to your sales executive at your earliest convenience and before June 30, 2020.

     

  • Is there a change in maintenance fees?

    • There is no change to MobileIron maintenance due to elimination of perpetual licensing.

     

  • Will there be any change to the MobileIron subscription pricing?

    • Not at this point in time.

     

  • Will elimination of perpetual licensing take effect globally?

    • Yes, this is effective in all geographies.

     

  • I have more questions, who do I contact?

    • If you are a current customer, contact your sales executive.