Your Frontline Worker is Your Most Important Employee
Frontline workers (FLW) are how your customers engage with you outside your walls. They are the first and last person customers interface with during their buying journey. The external nature of FLW makes them vulnerable to security breaches. They need a unified solution so they can securely access company apps and data on any device, any OS, wherever they work. They need to be empowered with tools to ensure customer satisfaction and productivity. MobileIron’s Frontline Worker Solution ensures security while empowering FLW productivity with passwordless access to the devices and apps required for success.
Drive customer engagement with approved apps
MobileIron UEM makes it easy to deploy and update whitelisted business apps to devices and prevent users from installing blacklisted apps such as social media, personal email, and streaming music services. Keep your field techs working.
- Business apps
- Inventory control
- Faster response times
MobileIron eliminates the time-consuming task of provisioning and configuring devices for new users. This not only saves countless IT hours, it ensures that workers in remote locations can quickly start using new devices provisioned with all of the apps, configurations, and security policies they need to be productive right away. Remote drivers can get going sooner.
- Provisioning is time-consuming.
- Admins can set up devices over the air.
- Workers can be productive, sooner.
Share Devices to Increase Productivity
Frontline workers frequently share devices, such as in a retail store where several assistants may access the same device to look up inventory or check out customers during the course of a shift. Each employee may have different responsibilities or job functions requiring access to different apps or content. MobileIron allows admins to assign role-based access to individual groups and users through a single management console.
- Frontline workers often share devices.
- Different employees need different access and apps.
- MobileIron assigns role-based access through a single console.
Enforce Policies to Ensure Security
MobileIron admins can enforce certain device restrictions, such as disabling the camera and microphone, restricting Wi-Fi options, and more. Not only does this help to keep frontline workers productive, it also protects apps and devices from unsafe user behavior, such as accessing potentially compromised networks.
- Control the camera and mic.
- Restrict Wi-Fi.
- Keep workers productive.
Grant Secure Access to Save Time and Money
The MobileIron UEM policy engine grants secure access based on the context of the device, user, network, or app. For instance, a public utility worker can quickly access and update work orders in the field without returning to the office, which saves both time and money by eliminating extra trips.
- Workers can update orders without returning to the office.
- Reduce trips.
- Increase worker efficiency.
The Ultimate Guide to Frontline Worker Success
The Frontline Worker is the face of your company Frontline Workers are how your customers engage with you outside your walls. The external nature of FLW makes them vulnerable to security breaches. They need a unified solution - any device, any OS, anywhere They need to be empowered with tools to ensure customer satisfaction and productivity. They need a company with high customers satisfactions scores. They need MobileIron.
Webinar Series: Secure Mission Critical Apps on Any Device for Frontline Responders
MobileIron’s unified endpoint management (UEM) platform enables frontline responders to seamlessly access critical on-premise apps and productivity tools like Epic, ServiceNow, and Medscape.
5 Ways that MobileIron can Improve the Efficiency and Security of your Frontline Workers]
62% of companies are replacing paper-based processes with mobile technology for enterprise-wide use, which may reach 97% by 2023. That means to be competitive and provide a high level of customer service, companies need a mobile strategy for their Frontline Workers. MobileIron can help.