Certifications and uptime


 

 

MobileIron products and services have been validated against the following set of security standards and certifications. For certain certifications or qualifications, MobileIron leverages independent third-party evaluators to ensure all security requirements are met.

 

SYSTEM STATUS AND SCHEDULED MAINTENANCE

MOBILEIRON CLOUD CLUSTER MONTHLY UPTIME

 

SOC 2 Type II
FedRAMP
FIPS 140-2 Affirmation Letters
Common Criteria Certification
EU-US Privacy Shield
DISA STIG
CSA STAR
CSfC

MobileIron Cloud cluster monthly uptime

Month NA1 NA2 NA3 AP1 AP2 EU1
Aug - 18 99.94% 99.98% 100% 99.99% 99.99% 99.87%
Jul - 18 100% 99.91% 100% 100% 100% 100%
Jun - 18 99.64% 99.99% 100% 99.95% 100% 99.99%
May - 18 99.90% 99.97% 100% 100% 100% 99.96%
Apr - 18 99.98% 99.91% 100% 100% 99.97% 100%
Mar - 18 99.91% 99.89% 100% 100% 100% 99.98%
Feb - 18 99.91% 100% 100% 100% 100% 100%
Jan - 18 100% 99.87% 100% 100% 100% 99.81%
Dec - 17 99.86% 99.96% 100% 99.89% 100% 99.98%
Nov - 17 99.99% 99.96% 100.00% 100.00% 100.00% 99.88%
Oct - 17 99.99% 99.75% 100% 100% 99.97% 100%
Sept - 17 100% 99.98% 100% 100% 99.84% 99.70%

Uptime Definition

At a minimum, MobileIron Cloud will be available at the Service Level Commitment specified in your contract with MobileIron. This Service Level Commitment excludes scheduled maintenance, or extensions of scheduled maintenance, where MobileIron publishes/notifies customers in advance that MobileIron Cloud will be unavailable. Release updates are categorized as scheduled maintenance.