What’s New: MobileIron Cloud November 2017

We are excited to announce that the latest release of MobileIron’s cloud-based enterprise mobility management (EMM) solution is now available on our global clusters. Let me quickly share with you some of the new features we’ve introduced!

iOS and macOS enhancements

Our product teams continue to provide controls necessary for admins to efficiently manage iOS and macOS devices using MobileIron Cloud. For example, MobileIron Cloud now supports several new mobile device management (MDM) features introduced in iOS 11:

  • Exposed iOS 11 “Files” as a managed app
  • Support for IKEv2 VPNs
  • Control AirPrint

It’s no secret that downloading or streaming music on supervised (corporate-owned) devices is typically frowned upon, perhaps considered a distraction during work hours, an unnecessary assault on the corporate data plan, or both. Using MobileIron Cloud, admins can easily enable/disable the Apple Music Restriction on supervised iOS devices. Another nice enhancement is the ability for admins to download applications from third-party vendors’ websites and import to MobileIron Cloud, where they can be managed and distributed as in-house applications. Also worth mentioning here is that new restrictions for supervised iOS 11 and macOS endpoints have been added. Admins can now enable/disable AirPrint, Allow AirPrint iBeacon Discovery and Require Trust TLS for AirPrint. Each of these restrictions helps improve security for the organization. And finally, I’d like to point out that MobileIron Cloud now allows admins to manage their own Spaces, and distribute apps according to their organizational needs. For example, organizations can procure apps with their own Apple APP Tokens in their Spaces.

Android and Android enterprise

Now, I’d like to tell you about some new enhancements MobileIron Cloud brings to the table for Android and Android enterprise. Admins can allow users to modify Date and Time, as well as Cellular Settings in Android Kiosks. Why is this important? Because enterprises deploying Android kiosks in different countries can now allow users to manage their date and time settings (especially the time zone), as well as the cellular settings for devices connected to manage their cellular connectivity. Why is this important? Because Wi-Fi-only devices typically have no way of automatically synchronizing time zones. So, the Date/Time setting allows users to manually configure the time zone. Similarly, the Cellular settings allows users to turn on and turn off roaming settings (on selected devices) in Kiosk mode. And last, but certainly not least, MobileIron Help@Work enables the Help Desk staff to view and remotely control devices deployed with Android enterprise. The end result is improved support, with faster mean-time-to-resolution (MTTR).

Windows 10

So, as you’ve seen above, this release of MobileIron Cloud includes a good number of features for iOS, macOS, Android, and Android enterprise. What about Windows 10? Well, this release does not include a bunch of new features for Windows 10. However, I can tell you about one that comes in quite handy. Often, there are apps pre-built into a Windows 10 OS instance? that admins simply do not want to have on their users’ devices. Think XBox, Candy Crush Saga, and other apps that really have no business being on a business computer. What’s nice is that with MobileIron Cloud, admins can easily remove Windows 10 desktop “bloatware” by using MobileIron Bridge. Super easy and a nice time saver that helps to provide an even better experience both for admins and the Windows 10 users they support.

So, there you have it, a quick snapshot of the new features and benefits introduced in our latest release of MobileIron Cloud. I hope you found this brief overview helpful. For additional information on MobileIron EMM, be sure to download our latest product datasheet. Or even better, request your free 30-day trial today!

Matthew Law

Product Marketing Manager - Mobile Security at MobileIron

About the author

Matt Law has more than 20 years of combined experience in tech product management, product marketing and sales. Prior to joining MobileIron as a product marketing manager for mobile security, he served in similar roles in the areas of high-performance computing (HPC), backup and recovery (BAR), continuous data protection (CDP) and desktop virtualization.  A Florida native, and graduate of the University of South Florida in Tampa, Matt migrated west via Colorado, and now resides in Southern California with his wife and two children. In his spare time, he enjoys outdoor activities, loud guitars and open chords.