Nurse to Pharmacy Communications

Clinical communications (clinical comms) involves some of the most challenging problems faced by hospitals today. It incorporates workflow for physicians, nurses and other care team members from a smartphone or desktop application. Patient care moves faster than ever, and now with the additional factor of Covid-19, clinical comms is becoming a gating factor in delivering life-saving services.

MobileIron understands this problem, and in our upcoming blog and webinar series we will address some of the most complex use cases in clinical comms. The first use case we will tackle is Nurse to Pharmacy Communications.

The most common way for patients to receive non-surgical treatment in a hospital is through the delivery of both prescription and non-prescription drugs. Not surprisingly, this creates a large revenue stream for hospitals.

Below are a few stats from a recent analysis by the Partnership for Health Analytic Research:

  • Hospitals collected 91 percent of the gross profit margin while serving just 53 percent of patients receiving physician-administered medications.
  • In contrast, physician offices treated 47 percent of patients in the commercial market and retained just nine percent of the gross margin.
  • For every $100 spent on physician-administered drugs in the hospital outpatient setting, the hospital retained $58, while the manufacturer received less than $42.

Because of the profit to hospitals, the importance of drug delivery efficiency cannot be overstated. MobileIron has analyzed this use case and can make the process more efficient in the following ways:

  1. Check in: Nurse takes a shared mobile device, and accesses it using MobileIron Zero Sign-On.
  2. Patient Record: The nurse views the patient record in a secure manner using an app like Epic Haiku, managed by MobileIron UEM.
  3. Medication Order: The medication order is sent securely from the nurse’s mobile device to the hospital pharmacy, all from the patient’s bedside.
  4. Pharmacist Consult: The hospital pharmacist sends a question to the physician from his or her mobile device, using an app such as Spok Mobile.
  5. Doctor Clarification: The doctor responds in real time to the pharmacist, using a device securely managed by MobileIron.
  6. Nurse administers medication: The nurse is notified on his or her device that the prescription is ready. The nurse picks up the medication and delivers it.
Hospital Communication process: Check In, Patient Record, Medication Order, Pharmacist Consult, Doctor Clarification, Nurse administers medication

This entire process is made possible through MobileIron UEM and Zero-Sign-On. It is obvious how the need for secure, mobile communications can make this process both faster and more efficient. Learn more about Nurse to Pharmacy Communications in our upcoming webinar.

Brian Strachman

Brian Strachman

Director of Product Marketing

About the author

Brian Strachman is a marketing and strategy professional with over 20 years of experience in B2B technology marketing. Brian currently is director of product marketing at MobileIron focused on use case GTM.  He has extensive experience in product marketing, solutions marketing, strategy, Go-To-Market planning, sales enablement, and market research. Most recently Brian was at Automation Anywhere where personally launched the first ever RPA Mobile App.  Brian holds an MBA from Arizona State University, as well as undergraduate degrees in Finance and Marketing.