MobileIron’s Business Continuity and Emergency Readiness for COVID-19

As COVID-19 continues to spread around the world, I want to take this opportunity to reassure customers and partners that we do not see impact to any services for our customers. To that end, we can assure you that our teams around the globe are committed to providing the same always-on service you have come to expect.

  • MobileIron will continue to deliver 24x7 service (MobileIron Cloud and MobileIron Access clusters) around the world. All of our services are up and running, and we are monitoring and upgrading them as usual, bringing new services on, and business will continue as usual.
  • Our globally distributed Customer Success and Sustaining Engineering Teams are enabled to operate, respond to and resolve customer requests without any disruptions, 24 hours a day, 7 days a week.
  • Our globally distributed security team is able to monitor all MobileIron networks, systems and applications for suspicious activities and threats, and follow a formal incident response process.

We are also making every effort to help enable secure remote work, as many organizations are making the right accommodations to prioritize the health of their workforce. It’s critical that organizations have the right tools to ensure business continuity and security as they increasingly adopt work from home policies.

The MobileIron unified endpoint management (UEM) platform allows organizations to deploy mobile-centric zero trust security. Employees benefit from easy anytime access to corporate data on devices of their choice while IT teams benefit from seamless device lifecycle management with over-the-air onboarding, configuration, app management, security policy enforcement, and visibility - while maintaining user privacy.

There are a lot of things that employees and organizations are concerned about with the COVID-19 virus, but working from home shouldn’t be one of them. A zero trust approach deals with the security challenges posed by the perimeter-less enterprise while also allowing the agility, anytime, anywhere access that employees require. By giving employees seamless and secure access to business apps and data, whenever and wherever they need it, organizations can enhance productivity.

To learn more about MobileIron UEM and how it can help enable a remote workforce, contact us here.

Brian Foster

Senior Vice President of Product Management

About the author

As SVP of Product Management, Brian is responsible for overseeing product direction and innovation. Brian brings more than 25 years of experience to his role. Prior to MobileIron, Brian founded a startup in the identity management space. Before that, he was SVP of information services at Neustar, the leader in identity resolution. At Neustar, Brian’s teams were responsible for solutions in marketing services, risk and fraud, registries, and security services. He also oversaw the product development and go-to-market operations. Prior to that, Brian was CTO at Damballa, a private company that discovered advanced threats running in enterprises and large internet service providers. As CTO, Brian was responsible for the advanced research, product strategy, and engineering operations.

Before Damballa, Brian was SVP of product management at McAfee. He oversaw McAfee's global product management functions and was responsible for over 80  enterprise and consumer products, generating more than $2B in revenue. Prior to joining McAfee, Brian was VP of product management at Symantec, where he oversaw product innovation for the enterprise endpoint. Brian has a BA in Economics from UCLA and completed the executive program in management from UCLA’s Anderson School of Management.