Smart@work Blog

“I feel like a dinosaur travelling on a plane with a laptop!” At a recent user forum, one of our customers said that one of his C-level executives had made this statement, demanding that everything he needs be made available on an iPad so he can ditch the laptop altogether when out of the office. Though there were a few laughs from others around the table, we also had our share of nodding heads. There is no doubt about it: tablets and especially the iPad are objects of desire. If a senior...

A social contract is an ”agreement by the governed on a set of rules by which they are governed.” (thanks Wikipedia)

I have seen very few businesses where the social contract for smartphones, beyond BlackBerry, is clearly laid out and internalized by both employer and employee. It’s almost always missing. I hear that policies are in place, but if they are not understood and accepted by the employee, then for all intents and purposes, they don’t exist.

This notion of the ”...

With so many more economical choices for purchasing smartphones, more global workers now choose to bring their own device to work.  That’s a double edge sword.  Productivity increases but use of corporate data on employee owned devices translates into increased risk.  What if the employee leaves and goes to a competitor?  What if the phone is broken or lost?  What happens when that employee phone connects employees’ friends, social networks, their media (illicit or virus laden), and games...

Was just commenting on a post over at http://theemf.org/ about the constantly increasing complexity of mobile in the enterprise, especially given the recent introductions of iPad and iPhone OS 4.0. This is both the beauty and challenge of our industry. From the user’s perspective, the bar for mobile capabilities keeps getting raised and the experience keeps getting better and/or different.

The challenge is that enterprises aren’t used to...