Company

What is MobileIron? Why do I want it on my device?

What is MobileIron? Why do I want it?

MobileIron enables you to get mobile access to your corporate email, apps, and content in an easy and secure way.

MobileIron supports most major mobile devices today - iPhone, iPad, Android, Windows 8, BlackBerry, and more. From your iOS or Android device, you may need to download the MobileIron 'Mobile@Work' app. All other device types, such as BlackBerry and Windows Phone 8, can be managed by MobileIron without an app. In all cases, consult your IT team for any instructions relevant to your organization.

Frequently Asked Questions

Why MobileIron?
Set Up
Privacy
Security


Why MobileIron?

How does MobileIron help me? Your company may request you to use MobileIron in order to get mobile access to corporate resources like email. In general, MobileIron enables you to do the following from your mobile device:

  • Quickly access your corporate email, calendar, and contacts
  • Automatically access corporate WiFi and VPN networks
  • Easily find and install work related applications
  • Check compliance with corporate security policies
  • Locate lost or stolen devices

The exact functionality of MobileIron on your device depends on the policies and configuration within your organization.

For further information, we encourage you to reach out to your IT department for additional details about your organization’s policy on company- and personally-owned devices managed by MobileIron.


Set Up

How do I set up MobileIron? If you have an Android device or iOS device such as an iPhone or iPad, you’ll need to download the MobileIron 'Mobile@Work' app. After you’ve downloaded the appropriate app, follow the instructions inside the apps to fully register your device with MobileIron.

All other device types, such as BlackBerry and Windows Phone 8, can be managed by MobileIron without an app. In all cases, consult your IT team for any instructions relevant to your organization.


Privacy

What about my privacy? What happens to my personal content? The MobileIron solution offers many protections for companies and employees, but our goal is not to expose personal data.

Using MobileIron, your company CANNOT do any of the following:

  • Retain copies of your photos
  • Monitor your iMessages
  • Monitor your personal email
  • Limit your access to specific access points, websites or locations
  • Track internet usage
  • Record phone calls

For further information, we encourage you to reach out to your IT department for additional details about your organization’s policy on company- and personally-owned devices managed by MobileIron.

What can my company do to my device? Can my company control my device? Many companies offer bring your own device (BYOD) programs allowing employees to have access to company data in return for some control over their mobile devices. While it depends on the exact policies and configuration in your organization, these are the types of things you agree to when using a MobileIron-managed device:

  • Admins can wipe enterprise content off of your phone leaving your personal data untouched, also you can wipe your phone in the same manner
  • Admins can find your phone, also you can find your phone
  • Block applications, require applications, limit access to corporate email and internal resources
  • Setting a minimum standard like:
    • Encrypting your phone (to protect the data, both personal and company)
    • Requiring a minimum software version, or that you set a passcode to gain access to corporate resources
    • Not modifying your OS (commonly known as rooting or jailbreaking) and putting data at risk

Your company may require you to run software that goes beyond what MobileIron does and doesn't do. This software may even be distributed by MobileIron. Ultimately the policies that are set by our software are the framework for the agreement between the employee and employer. The above examples are only applicable where a company deems them appropriate.

For further information, we encourage you to reach out to your IT department for additional details about your organization’s policy on company- and personally-owned devices managed by MobileIron.


Security

What happens when my device is lost or stolen? In the event that your device is lost or stolen, your IT team can remove the corporate data from your device to keep your confidential information secure.